FAQs

Not at this stage, our distribution agreements don't allow us to trans-ship across borders.

How much will shipping be?

We charge a flat rate logistics fee of $10 per order nationwide.

Am I able to collect my online website order?

Not at this stage, our warehouse is not set up for visitors.

How long will my order take to arrive?

North Island 2-3 working days, South Island 3-4 working days

Can I exchange a product?

Yes, if you have an incorrect size you can exchange. The item must be unused and in original packaging.

Do you offer free returns or a pre-paid label?

We offer free returns for size swaps. Visit our contact us page to request.

How do your clothes fit?

Our golf clothing sizing is US standard sizing. 

Are your size measurements when the product is stretched or unstretched?

All measurements are to-fit measurements, i.e., they are the measurements of your body and not the product. The garments are designed to fit the body size stated on our website.

Do you offer an alteration service?

Unfortunately not. You are most welcome to make any alterations yourself, but please note this means you are unable to return or exchange the product. Care must be taken when altering waterproof products, especially to ensure the waterproof membrane is not burst. For any windproof products, this should not be a problem.

Will my golf clothing products shrink?

All of our products are made from fabrics which are pre-shrunk before they are measured, cut, and put together by our craftsmen and women. This means that if you follow the care instructions on our products carefully, you should not see any shrinkage in any of our products.

Where are your golf clothes made?

We use a few specialist overseas partner factories, mainly based in Thailand, Vietnam, and China. This allows us to use cutting-edge fabric technology, craftsmanship, and innovative design. Our partner factories are selected on the basis of strict conditions on quality of product and comply with all legislation – including child labor and fair rates of pay.

Can I set up a wholesale trade account with you?

We are delighted you are interested in stocking our lines. We have a number of criteria you must meet. Please contact us and we will start the ball rolling.

If you still have any questions, contact us.